GDPR compliance

 

 

 

Une image contenant texte, Police, logo, symbole  Description générée automatiquementPERSONAL

 

DATA PROTECTION POLICY

 

 

1.  Who are we?

A presentation of the company LABYRINTHE PARIS is available at the following address: https://www.labyrinthe-paris.com/la-maison/

 The website of the company LABYRINTHE PARIS is an e-commerce website. The objective of the company LABYRINTHE PARIS’s Privacy Policy is to:

 

·       Share with you the information pertaining to the personal data which is processed by our departments.

·       Inform you of your rights and how you can exercise them.

 

This Privacy Policy was drafted in compliance with the provisions of the General Data Protection Regulation (namely the “GDPR”) and French Act on information technology, data files and civil liberties (Act N°78-17 of 6 January 1978) as amended. It reflects our current practices and is likely to evolve based on regulations, case laws and doctrines of supervisory authorities.

 

2.  Who is in charge of processing your data?

The company LABYRINTHE PARIS, in charge of processing the personal data used on its website – collects information pertaining to you, in particular when creating your Customer Account or when completing your purchases.


In its quality of person determining the purpose and the means of said processing, the party responsible is LABYRINTHE PARIS:

 

·       Site internet : https://www.labyrinthe-paris.com/

 

Numéro de RCS : 838 318 582

 

Adresse : 231, rue Saint-Honoré 75001 Paris France

 

Adresse de courrier électronique : contact@labyrinthe-paris.com

 

3.  What type of personal data do we collect?

 

Personal data refers to information relating to an identified or identifiable natural person. This includes, for example, the name, address, and gender of an individual.

 

We may collect personal data directly from you (for example, when you purchase a product in a store) or indirectly (for example, from your electronic devices that interact with our websites, electronic forms, or mobile applications (the "Digital Platforms")).

 

We will notify you when your information is necessary to process your request, to respond to your requests, or to provide you with our products and services. If you do not provide this information, it may take delay or make it impossible to process your requests, respond to your questions, and provide products or services. We strive to ensure that the personal data we hold is accurate at all times. Therefore, we encourage you to update your data in case any changes. We may also request you to update your data from time to time.


We recommend that you only provide the requested or necessary data for your request, with the except of sensitive data relating to race, ethnic origin, political opinions, religious or philosophical beliefs, and data concerning health, sexual life, or sexual orientation.

 

Please remind that we do not collect, directly or indirectly, personal data from individuals under the age of sixteen (16), without prejudice to any local law setting a different minimum age. Therefore, we ask you not to provide us with personal data of individuals who do not meet this criterion.

We collect the personal data which is necessary to meet a specific purpose.
The data we collect can have as a legal basis:

·       Your prior consent, which can be withdrawn at any time.

·       The execution of our contractual relationship or of pre-contractual measures.

·       Compliance with a legal obligation to which we are subjected.

·       The legitimate interests pursued by the party responsible for the processing, in compliance with your interests and your rights.

 

 

 

The following table shows the information to be provided when data is collected from the concerned person (Article 12 of the GDPR).


4.  What type of processing is implemented?

 

Type of processing

Data concerned by the processing

Purpose of the processing

Legal basis for the processing

Recipients

 

 

 

 

 

 

 

 

 

 

 

Commercial and marketing prospecting

Identity (including your first name, last name, gender, image, nationality); Contact information (including your postal address, email, telephone numbers).

 

 

 

The purpose of the processing is to enable prospecting operations, including:

 

 

 

Consent (Article 6.1.a of the GDPR)

 

 

Internally: the departments in charge of communications and marketing.

 

Personal status (including your title)

 

 

Exchanges pertaining to the implementation of projects; Statistics

 

1.      Drawing up

statistics

 

 

 

2.      Improving the

site

 

3.      Developing the commercial strategy

Legitimate interest, namely informing and promoting products and similar services (Article 6.1.f of the GDPR)

 

Externally: our IT and marketing service providers.

 

4.    Conducting a satisfaction survey

 

 


 

 

 

 

 

 

 

 

 

Contact forms

 

 

Identification data;

 

The purpose of the processing is to fulfil your requests. It makes it possible:

Execution of a pre- contractual or contractual measure (Article 6.1.b of the GDPR)

Internally: the departments in charge of processing your request.

 

Date and subject of the request;

 

1.    To receive the requests which are sent to us

Legitimate interest, namely meeting the expectations of the site’s users (Article 6.1.f of the GDPR)

 

Externally:     the     IT service provider.

 

Follow-up actions taken up;

 

2. The management of the follow-up given to these requests,

 

Activity statistics

3.    To draw up

statistics

 

 

 

 

 

 

 

 

Customer Management

 

 

 

 

 

 

Identification data

 

 

The purpose of the processing is to:

 

 

Consent (Article 6.1.a of the GDPR)

Internally: our customer service in charge of processing your request, our service providers and sub-contractors.

1.    Manage the contractual relationship

Execution of a contract (Article 6.1.b of the GDPR)

Externally: partners or service provide

2.    Draw up

statistics

Compliance with a legal            obligation (Article 6.1.c of the GDPR)

 


 

 

 

3.    Conduct satisfaction surveys and customer studies

 

 

4.    Manage claims, after sales and warranties

 

 

 

 

 

 

Purchasing Management

 

Identification data;

The purpose of the processing is to:

Execution of a contract (Article 6.1.b of the GDPR)

Internally: the department in charge of sales management.

Payment data (including billing data, type or method of payment, credit, or debit card number);

 

1.    Manage the contractual relationship

Compliance with a legal            obligation (Article 6.1.c of the GDPR)

 

Externally:     partners and service providers

 

2.    Manage claims, after sales and warranties

 

 

Transactional data ;

3.    Manage

accounting

 

 

 

4.    Improve the existing offers

 

 

 

 

 

Personal Rights Management

 

 

 

 

Identification data

 

 

The purpose of the processing is to ensure your rights are managed as covered by the GDPR, and the (amended) Data Protection Act

 

 

Compliance with a legal obligation (Article 6.1.c of the GDPR)

Internally, the DPO and the persons authorized to ensure the management of your rights.

Externally, certain regulated professions (lawyers).


 

 

 

 

 

 

 

 

Managing delinquencies and disputes

 

Identification data;

The purpose of the processing is to:

Execution of a contract (Article 6.1.b of the GDPR)

Internally: the department in charge of accounting.

 

Payment data (including billing data, type or method of payment, credit, or debit card number);

 

 

1.    Manage the contractual relationship

Compliance with a legal obligation (Article 6.1.c of the GDPR)Legitimate interest, namely the site’s survival (Article

6.1.f)

 

Externally: authorized providers, which can include regulated professions (lawyers, auditors)

 

Transactional data

2.    Manage

accounting

 

 

 

3.    Manage the rights of the party responsible for the processing

 

 

 

 

 

 

 

 

Fraud Management

 

Identification data;

 

The purpose of the processing is to:

Compliance with a legal obligation (Article 6.1.c of the GDPR)

Internally: our accounting department

Payment data (including billing data, type or method of payment, credit, or debit card number);

 

1.    Prevent and fight against activities which are illegal or unauthorized by the Terms of Use

 

 

The site’s legitimate

interest (Article 6.1.f)

Externally: financial or legal authorities, State and public bodies upon request and to the extent permissible            and

justified by the law

Transactional data

2.    Make an inventory of proven delinquencies

 

 


 

 

 

Navigation and login data.

3.    Identify people with delinquent payments to exclude them from future transactions

 

 

 

 

 

Verification of compliance with the data controller's commercial conditions

Identification data;

Payment data (including billing data, type or method of payment, credit, or debit card number);

Transactional data Navigation and

login data.

 

 

 

Verify compliance with the data controller's commercial terms and conditions (For example, during competitions, purchase restrictions, etc.)

 

 

 

Legitimate interest in complying with commercial conditions

 

 

 

 

Internally: The department in charge of verifying orders

 

 

 

 

 

Managing promotional operations

 

 

 

 

 

 

Identification data

The purpose of the processing is to:

 

 

 

 

 

 

Consent (Article 6.1.a of the GDPR)

Internally: the department in charge of sales management.

 

 

1.      Select the

suppliers

 

 

2.      Develop our commercial strategy

Externally: the service providers authorized to process the data that you provide us with, allowing us to offer our services

3.    Draw up

statistics

 


 

 

 

 

 

 

Managing social media

 

 

 

 

Identification data visible by default on the platforms

 

The purpose of the processing is to:

 

Manage the interactions between our company and our subscribers (sales management)

Manage the technical administration of social media

Draw up statistics

 

Consent (Article 6.1.a of the GDPR)

 

Legitimate interest, namely the site’s operation (Article 6.1.f)

Internally: the departments in charge of the communication.

Externally: the visitors of social media platforms.

 

 

 

 

 

 

 

 

 

Q&A program

 

 

 

 

 

 

 

 

Customer account data required to manage the program.

 

Enable the Web users (clients or prospects) who are authenticated on the LABYRINTHE PARIS site to

get information complementary to the Product data sheet by:

 

 

 

1.      Asking

questions

 

 

 

2.      Being notified of the answers to their questions

 

 

Legitimate interest, namely obtaining informing on a product or service.

 

 

Consent for the personalized customer space   and   the

publication               of information (questions, answers or votes).

Execution of a contract (compliance with the program’s Terms of Use).

 

 

 

 

 

 

 

 

Company LABYRINTHE PARIS


 

 

 

3.    By answering

questions

 

 

4.    By voting for the relevance of the answer(s)

5.    Ensuring the program’s Terms of Use are complied with

 

 

 

 

 

 

 

Online navigation (cookies)

 

 

 

 

 

Navigation data; Duration of the visit; Technical information (IP address, browser used, etc.)

 

The purpose of the processing is to:

 

Consent (Article 6.1.a of the GDPR);

Internally: the departments in charge of the communication.

 

1.    Ensure the site and its features are maintained

Legitimate interest, namely the site’s operation for operational cookies

(Article 6.1.f).

 

Externally: our IT service provider.

 

2.    Improve the site’s interactivity (services offered by third-party sites such a sharing buttons).

 

 

3.    Deliver content adjusted to the device used.

 

 

 

Newsletter

Identity ; Suscription date ; Statistics

Manage subscriptions; Manage electronic mailing lists; Draw statistics pertaining to the service

 

Consent (Article 6.1.a of the GDPR)

Internally: the departments in charge of the communication.


 

 

 

 

 

Externally: our IT and communications service providers.

 

 

 

 

Recruitment

 

 

Identification and professional life data which can be found on CVs and cover letters.

 

 

The purpose of the processing is to make recruitment operations possible: processing applications (CVs and cover letters) and managing interviews

 

Consent (Article 6.1.a of the GDPR)

Internally: the departments in charge of recruitment operations.

Execution of a pre- contractual measure (Article 6.1.b of the GDPR)

Externally:             the potential recruitment firms and temporary employment agencies.

 

 

 

 

 

Affiliation

 

Trackers for billing affiliate operations, data linked to the order (IP address, click IP, order ID, amount, date of sale) Affiliate: identification, billing and connection data

 

 

 

The purpose of the processing is to enable affiliation operations and in particular the accounting of commercial flows with affiliates.

 

 

Consent to affiliate cookies for customers Execution of a pre- contractual or contractual measure for affiliate data

 

Internally: the services responsible for affiliation.

Externally, our service providers and subcontractors and in particular regulated professions (lawyers, auditors)

 

 

Competition

 

 

Identification data

 

Participation in competitions, determination of winners, prize distribution.

Consent Legitimate interest, sales promotion Performance of a contract for

Internally, the departments in charge of organizing the competitions Externally: carriers


 

 

 

 

competitions subject to an obligation to purchase

for the prize distribution; to the relevant social networks if the game is presented on these social media networks.


5.  Who are the recipients?

 

In addition to the above-mentioned recipients and in order to meet the aforementioned purposes, we disclose your personal data solely to:

 

·       The entity and their employees of LABYRINTHE PARIS who need to know them in order to ensure their management in compliance with the aforementioned purposes, and who are required to respect their confidentiality.

·       The service providers and subcontractors who perform services on our behalf, including logistics and transport providers, payment service providers, banks, etc. These service providers and subcontractors are rigorously selected and act in accordance with our instructions, requiring them to respect the confidentiality of your personal data and prohibiting them from using it for any other purpose. We also require them to apply appropriate security measures to protect your personal data.

·       Financial or legal authorities, State, and public bodies upon request and to the extent permissible by the law.

·       Credit rating and collection agencies as part of a solvency valuation or a debt collection in the event of unpaid invoices.

·       Certain regulated professions such as lawyers, solicitors, auditors.

 

 

 

 

6.  What are the periods of retention?


 

6.1  General rules

 

LABYRINTHE PARIS retains personal data for a period not exceeding the period necessary for the purposes for which they are collected, in accordance with the provisions of the amended 6 Jan 1978 Data Protection Act and the GDPR.

 

Said data can subsequently be retained in the following case when their retention is required:

 

·       To exercise the right to freedom of expression and information,

·       To comply with a legal obligation,

·       To execute a mission of public interest or falling within the exercise of an official authority vested in the party responsible for the processing,

·       On the grounds of public interest in the field of public health,

·       For the purpose of archiving for public interest,

·       For the purpose of scientific or historical research or for statistical purposes,

·       For the establishment, exercise, or defense of rights in court.

· 

The criteria which determine the periods of retention are as follows:

 

·       Legal or regulatory provisions

·       Case laws and doctrines of supervisory authorities

·       Benchmarks

 

6.2  Specific rules


 

Bank cards are only saved following a specific request by the customer on the payment page (if the option is available). They are retained for future orders to improve your shopping experience on one of our sites. The cards on record for future purchases are retained in a secured space with our payment service provider. LABYRINTHE PARIS does not retain this information. You have the option to delete your card at any time on the payment page.

 

Cookies have a limited lifetime of thirteen months after they are first downloaded on the user’s terminal (as the result of the expression of consent),

as per the CNIL’s recommendations.

 

Sales Management: Your data is retained for the duration of the contractual relationship and in accordance with the limitation periods pertaining to the retention or the protection of the rights of the party responsible for the processing.

 

Managing accounting and tax operations: Accounting and tax data is retained for a period of 10 years.

 

Managing promotional operations: Data is retained until consent is withdrawn or for the 3 years as of the last contact. It can also be retained:

 

     For    a   period    of   3    years    as    of   the    last    contact    the   persons    to    which   the    data    relates    have    had    with    our    company;

  After execution of the contract, in temporary archives, in order to meet all accounting or tax obligations or to provide evidence in the event of a dispute and within the applicable limitation periods.

 

The data pertaining to the account created by the customer is intended to be retained until deletion of the account by the customer. However, the account may be considered as inactive following a 2-year period of inactivity and deleted.


Personal Rights Management: When someone exercises their right to oppose being the recipient of prospecting campaigns, in order to ensure its efficiency, the information which makes this choice possible is kept for a minimum duration of 3 years as from the moment said right is exercised.

 

Managing delinquencies: In the event of delinquencies, the data shall be deleted from the file listing people with delinquent payments at the latest 48h after the delinquent payment has been cleared. On an exceptional basis, and when necessary and proportionate circumstances so justify, the data may be retained to prevent recurrence. Should the matter not be settled, the information is likely to be retained in the file listing people with delinquent payments for a maximum duration of 3 years as of the occurrence of the delinquency. It can then be archived to meet all accounting or tax obligations or to provide evidence in the event of a dispute and within the applicable limitation periods.

 

Supporting documents sent to Customer Relations: The purpose of any processing pertaining to the request for supporting documents is to fight against corruption and delinquencies. The data is retained for 30 days as of the month following their receipt and 24 months as of the date of the transaction in the event of a dispute. Supporting documents containing copies of bank cards are immediately deleted.

 

Newsletters: You can unsubscribe from our newsletters at any time using the link provided for this purpose in the email or directly from your Customer Account.

 

 

7.  Who can access personal data?

The party responsible for the processing does not sell nor share your data to any third-party trading partner. Certain employees may have access to the data which is necessary for them to perform their duty.

 

Our various service providers can have access to the data in view of the execution of their contract, in compliance with the aforementioned purposes and with the law.


  Carriers,

 

  Banks, payment service providers and credit institutions,

 

  IT service providers, hosting and telephony services,

 

  Service providers in charge of the fight against fraud and the recovery of unpaid debts,

 

  Financing providers

 

  "Authorized third parties" (public authorities or court officers) are bodies that can access certain data contained in public and private files, on the basis of a text authorizing them to do so, for example the tax authorities, the administration of justice, the police and gendarmerie, and bailiffs.

The data may be disclosed within the framework of business operations (mergers, acquisitions, transfers, restructuring, etc.).

 

8.  Do we transfer data abroad?

Your data is not transferred to third countries and is hosted within the European Union.

 

Concerning the functions pertaining to the use of social media, your publications are likely to be accessible outside the European Union. We invite you to read the Data Management Policy of the social media platforms concerned.

 

9.  Security

The controller shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks, the


degree of probability and severity of which varies, for the rights and freedoms of individuals When assessing the appropriate level of security, In particular, account shall be taken of the risks involved in the processing, in particular resulting from the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

 

 

10.  Personal rights / your rights

The Persons Concerned have the following rights that they can exercise under the conditions laid down by the GDPR:

 

·       The right to oppose and to withdraw their consent at any time. In situations where processing is based on consent, the latter can be withdrawn at any time, without prejudice to the lawfulness of the processing based on the consent granted prior to its withdrawal.
· The right to access the personal data concerning them
Article 15 of the GDPR
·The right to rectify the personal data concerning them if it is incorrect
Article 16 of the GDPR

·       The right to erase the personal data concerning them subject to the conditions required to exercise said right in application of the provisions of Article 17 of the GDPR.
·       The right to restrict the processing
Article 18 of the GDPR
·       The right to data portability
Article 20 of the GDPR
·       The right to oppose
Article 21 of the GDPR

·       The right to define instructions pertaining to the fate of your personal data (conservation, deletion or communication of the data) after your death.

Article 85 of the (amended) Data Protection Act
·       The right to file a claim with a supervisory body (the CNIL in France).
Article 104.4 of the (amended) Data Protection Act

Check the cnil.fr website for more information on your rights. These rights can be exercised directly with the party responsible for the processing.

 

 

 

11.  Exercising your rights

To exercise your rights or for any other question regarding the processing of your personal data, we invite you to contact LABYRINTHE PARIS using the following contact details:

 

·       Address : LABYRINTHE Paris 231, rue Saint-Honoré 75001 Paris France

·       Email address : contact@labyrinthe-paris.com

 

12.  Claim

Should you feel that, after having contacted us, your “Data Protection Act” rights have not been respected, you can file a claim with a supervisory body.